End of Life Care
"We consider it an honor to be with you and your pet during this time. Helping a pet pass peacefully, surrounded by love, is one of the most meaningful things we do. Please don't hesitate to call us—even if you just need to talk. We're here."
We're Here for You
Saying goodbye to a beloved pet is one of the hardest decisions you'll ever make. We want you to know that you don't have to go through it alone.
At Horse Heaven Hills Pet Urgent Care, we believe that a peaceful passing is the final gift we can give our pets. Our team is committed to making this experience as gentle and comforting as possible—for your pet and for your family.
Whether you've been preparing for this moment or it's come unexpectedly, we're here to guide you through every step with honesty, compassion, and care.
Our Comfort Rooms
We've designed two dedicated comfort rooms specifically for end-of-life visits. These rooms are intentionally different from our medical exam rooms—they're meant to feel like home.
Each comfort room features:
• Soft lighting and a calm, quiet atmosphere
• Comfortable seating for family members
• Cozy blankets and bedding for your pet
• A home-like setting designed to put both you and your pet at ease
• Privacy for you and your family to take the time you need
You're welcome to bring items that bring your pet comfort—a favorite toy, blanket, or treat. Many families also choose to bring other family members or pets to say goodbye.
What to Expect
We know that not knowing what will happen can add to your anxiety. Here's what the process looks like so you can feel prepared:
Before Your Visit
Call us at (509) 581-0647 to let us know you're coming. We'll do our best to have a comfort room ready when you arrive. Euthanasia appointments are available from 8:30am to 5:30pm daily. You don't need to have made a final decision before you call—if you're unsure and want to talk through your pet's quality of life, our veterinarians are here to help you think it through.
When You Arrive
We'll bring you directly to one of our comfort rooms. Take all the time you need to settle in. There's no rush. Our staff will explain the process, answer any questions you have, and make sure you feel ready before we proceed.
The Procedure
When you're ready, our veterinarian will administer a sedative to help your pet relax and drift into a deep, peaceful sleep. Once they're fully relaxed and comfortable, we will place an IV catheter, and then give a second injection that gently stops the heart. The process is quick, painless, and peaceful. You're welcome to stay with your pet the entire time, holding them and speaking to them. Many families find comfort in being present—but if you prefer not to be in the room, that's okay too.
After
Take as much time as you need to say goodbye. When you're ready, we'll gently discuss your wishes for your pet's remains and handle all the arrangements for you.
Options for Your Pet's Remains
We offer several options to honor your pet:
Home Burial
You may take your pet home for burial on your own property (please check local regulations). We can provide a bag or blanket for transport.
Communal Cremation
Your pet is cremated alongside other pets. Ashes are not returned, but are scattered in a peaceful memorial area. This is a gentle, respectful option for families who do not wish to keep remains.
Private Cremation
Your pet is cremated individually, and their ashes are returned to you in an urn or container of your choice. This typically takes 1–2 weeks. We can also help you select keepsake options like paw print impressions or fur clippings.
In-Home Euthanasia
For some families, saying goodbye at home feels right. Our mobile service can provide peaceful end-of-life care in the comfort of your own home, where your pet feels safest.
To arrange an in-home visit, call (509) 581-0647