HOURS: Mon–Sat
We are here for you
Saying goodbye to a beloved pet is one of the hardest things a family goes through. There is no way to make it easy, but you do not have to navigate it alone.
At Horse Heaven Hills Pet Urgent Care & Veterinary Center, we believe a peaceful passing is the last gift we can give our pets. Our team approaches every end-of-life visit with honesty, patience, and genuine care, for your pet and for everyone who loves them. Whether you have been preparing for this moment for some time or it has come sooner than expected, we will walk alongside you through every step.
If you are not yet certain and want to talk through your pet's quality of life before making any decisions, our veterinarians are here for that conversation too.
Our comfort rooms
End-of-life visits at our clinic take place in one of two dedicated comfort rooms, designed specifically for this purpose. These rooms are intentionally different from our standard exam spaces. They are quieter, softer, and built to feel more like home than a clinic.
Each comfort room includes:
- Soft lighting and a calm, peaceful atmosphere
- Comfortable seating for family members
- Cozy blankets and bedding for your pet
- A private setting with no sense of rush
You are welcome to bring whatever brings your pet comfort, a favorite blanket, a beloved toy, or a special treat. Many families choose to bring other family members or even other pets to say goodbye. There is no right or wrong way to spend this time.
What to expect
Knowing what the process looks like can help ease some of the anxiety of the unknown.
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Before Your Visit
Euthanasia appointments are available daily from 8:30am to 5:30pm. Call us to let us know you are coming, and we will do our best to have a comfort room ready when you arrive. You do not need to have made a final decision before you call. If you are still working through it, we are glad to talk with you first.
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When You Arrive
You will be brought directly to a comfort room. Take all the time you need to settle in with your pet. Our team will explain what to expect, answer any questions, and will not proceed until you feel ready.
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The Procedure
When you are ready, our veterinarian will administer a sedative that helps your pet relax into a deep, peaceful sleep. Once they are fully comfortable, an IV catheter is placed and a second medication is given that gently stops the heart. The process is quick, painless, and peaceful. You are welcome to stay with your pet throughout, holding them and speaking to them. If you prefer to step out, that is completely understood as well.
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Afterward
Take as much time as you need. When you are ready, our team will gently discuss your wishes for your pet's remains and take care of all the arrangements from there.
Options for your pet's remains
We offer several ways to honor your pet after they have passed. Our team will walk you through each option without any pressure.
- Home Burial: You may take your pet home for burial on your own property. We will provide a bag or blanket for transport. Please check your local regulations regarding home burial before making this choice.
- Communal Cremation: Your pet is cremated with other pets, and the ashes are scattered in a peaceful memorial area. This is a gentle option for families who do not wish to keep their pet's remains.
- Private Cremation: Your pet is cremated individually, and their ashes are returned to you in an urn or container of your choice. Private cremation typically takes one to two weeks. We can also help arrange keepsake options including paw print impressions and fur clippings.
In–home euthanasia
For some families, being at home is what feels right. Your pet knows every corner of your home, and for many animals, there is no more comfortable place to be.
Our mobile service offers peaceful end-of-life care in your home, on your terms, in the environment where your pet feels safest. To arrange an in-home visit, call us at (509) 581-0647.
View our memorial urns & pendants
“Those we love do not leave us. They walk beside us every day. Unseen and silent but always near. Still loved, still missed and forever dear”
Caring support for tri–cities pet families
At Horse Heaven Hills Pet Urgent Care & Veterinary Center, we consider it a privilege to support families through one of the most tender moments of pet ownership. Our team does not take that responsibility lightly, and we are committed to making this experience as gentle as it can be.
We serve families from Kennewick, Richland, Pasco, Badger, and across the greater Tri-Cities. If you have questions, need guidance, or are ready to schedule an appointment, please reach out. We are here.